At this time I am able to see patients who are self-pay or have Kaiser Insurance. I am able to provide you with a superbill for insurance reimbursement. It is recommended to check with your insurance carrier about their superbill submission reimbursement. Payment is due at the time of service unless other arrangement are made prior to the session.

My cancellation policy requires 24 hours notice to cancel or reschedule during the same week based on availability. I will do my best to accommodate these requests. Cancelling less than 24 hours will result in a full session charge. I understand that emergencies come up, in the event of an emergency, I allow one last minute cancellation annually to use at your discretion. I am also able to provide services via Telehealth and there is no charge for last minute changes to move to Telehealth.

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services. You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees. Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call the Colorado Division of Insurance at 303-894-7490 or 1-800-930-3745.

Great question! Please send me an email at irene@chai-living.com to schedule a complimentary 20 min phone call so we can learn if we are a good fit. I look forward to hearing from you.